Frequently Asked Questions
Everything you need to know about Taos comfort and style.
How do I determine the right size for Taos footwear?
Most of our shoes run true to size, but we recommend checking our detailed size guide on each product page. If you are between sizes, we generally suggest sizing up for the best fit.
What makes Taos footwear different from other brands?
Our footwear is designed with the Taos Curves & Pods® premium removable footbed, which provides exceptional arch and metatarsal support to ensure all-day comfort without sacrificing style.
What is your return and exchange policy?
We offer a 30-day return window for unworn merchandise in its original packaging. Exchanges are free of charge, while returns for a refund may be subject to a small shipping fee.
How long will it take for my order to ship?
Standard orders are typically processed within 1-2 business days. Depending on your location, shipping usually takes between 3 to 7 business days via UPS or USPS.
Are Taos shoes made with genuine leather?
Yes, many of our styles are crafted with high-quality, ethically sourced leathers and suedes from Europe to ensure durability and a premium feel.
Do you offer international shipping?
Currently, we ship to addresses within the United States and Canada. We are working on expanding our shipping capabilities to more international destinations in the near future.